Privacy Policy

1. Introduction

Sankorra ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Name and contact information (email, phone number)
• Account credentials
• Payment and billing information
• Case and client data you enter into the system
• Usage data and analytics
• Device and browser information

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect and prevent fraud and security issues

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

This includes encryption at rest and in transit, access controls, regular security assessments, and employee security training.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data
• Right to data portability
• Right to object to processing
• Right to restrict processing

To exercise these rights, please contact us at privacy@sankorra.com.

7. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us: